Privacy Policy

Last updated: April 1, 2025

1. Information We Collect

When you contact Hosatti Refrigeration Service through our website, WhatsApp, phone, or contact form, we may collect:

• Your name and mobile number
• Your address or location in Dharwad (to dispatch a technician)
• A description of your appliance repair problem
• The appliance type and brand

2. How We Use Your Information

We use the information you provide solely to:

• Schedule and dispatch a technician to your home in Dharwad
• Contact you about your repair appointment
• Follow up on your service

We do not use your information for marketing, advertising, or any purpose other than providing our repair service to you.

3. Information Sharing

We do not sell, trade, rent, or share your personal information with any third parties. Your contact details and address are used only by Hosatti Refrigeration Service to provide the requested repair service.

4. WhatsApp Communication

When you contact us via WhatsApp (+91-7899472430), your messages are subject to WhatsApp's own privacy policy. We use WhatsApp only to communicate about your repair service and will not add you to group lists or send you unsolicited messages.

5. Data Security

We take reasonable precautions to protect your personal information. We do not store your payment details — all payments are made in cash or via standard UPI apps directly during or after the service.

6. Cookies & Analytics

Our website may use Vercel Analytics to collect anonymised, aggregated data about website visits (such as page views and devices used). This data does not include personally identifiable information and helps us improve the website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Phone / WhatsApp: +91-7899472430
• Address: Jay Nagar, Opp Gurukul Academy, Saptapur Last Stop, Dharwad – 580001